BinaxNow Testing FAQs

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What kind of test is this?

The BinaxNOW COVID-19 Ag Card is a type of test called an antigen test. Antigen tests are designed to detect proteins from the virus that causes COVID-19 in respiratory specimens (for example, nasal swabs).

Results are often available within 15 minutes of sample collection. Most tests will be conducted as a self-administered nasal swab.

Who can participate?

Nielsen Tennis Stadium
Nielsen Tennis Stadium is available to the general public and campus affiliates, such as UW Health employees. Participants must be five years of age or older.

Kohl Center
UW–Madison students and employees only, including those with a dual appointment.

Why would I get the antigen test?

In addition to being free, the rapid antigen test provides results in 15 minutes. Participants do not have to wait in line for their test due to appointment times. Note that some participants may require a confirmatory PCR test (also available on-site both locations) depending on symptoms, even if the Binax test result is negative. The PCR test results could take several days. Participants should self-isolate as they wait for results.

What are the known and potential risks and benefits of the test?

Potential risks include:

  • Possible discomfort or other complications that can happen during sample collection.
  • Possible incorrect test result (see below for more information).

Potential benefits include:

  • The results, along with other information, can help your healthcare provider make informed recommendations about your care.
  • The results of this test may help limit the spread of COVID-19 to your family and others in your community.

Is this test FDA-approved or cleared?

The test is FDA approved for symptomatic participants.

When there are no FDA-approved or cleared tests available, and other criteria are met, FDA can make tests available under an emergency access mechanism called an Emergency Use Authorization (EUA). The EUA for this test is supported by a declaration from the Secretary of Health and Human Services that circumstances exist to justify the emergency use of in vitro diagnostics (IVD) for the detection and/or diagnosis of the virus that causes COVID-19. This EUA will remain in effect (meaning this test can be used) for the duration of the COVID-19 declaration justifying emergency of IVDs, unless it is terminated or revoked by FDA (after which the test may no longer be used).

How many appointments are available each day?

Up to 1,700 tests will be available per day:

  • 1,100 at Nielsen Tennis Stadium
  • 600 at Kohl Center
    • 300 students/300 employees

When can I get tested?

Nielsen Tennis Stadium

  • Beginning November 15
    • Sundays 10 a.m. – 5:30 p.m. (750 appts)
    • Mondays 8:30 a.m. – 7:30 p.m. (1,100 appts)
    • Tuesdays 8:30 a.m. – 7:30 p.m. (1,100 appts)
    • Wednesdays 8:30 a.m. – 7:30 p.m. (1,100 appts)
    • Thursdays 8:30 a.m. – 7:30 p.m. (1,100 appts)
  • Thanksgiving hours
    • Wednesday, November 25: 8:30 a.m. – 4:30 p.m. (800 appts)
    • Site will be closed from November 26–29

Kohl Center

  • Beginning 11/18:
    • Mondays 8:30 a.m. – 4:00 p.m.
    • Tuesdays 8:30 a.m. – 4:00 p.m.
    • Wednesdays 8:30 a.m. – 4:00 p.m.
    • Thursdays 8:30 a.m. – 4:00 p.m.
    • Fridays 8:30 a.m. – 4:00 p.m.
  • Thanksgiving hours
    • Open on Saturday and Sunday, November 21 and 22, from 9:30 a.m. – 2:00 p.m.
    • Site is closed from November 26–29

Do I need an appointment?

Yes. An appointment is required to participate in the BinaxNOW rapid antigen testing at both sites. Participants can reserve their spot online for each location. Questions about appointments should be directed to eTrueNorth Customer Support: 1-800-635-8611.

Nielsen Tennis Stadium (Community and UW Affiliates)
Note: Participants should not call the Nielsen Tennis Stadium member services desk to make an appointment.

Kohl Center (Employees and Students)


How far in advance can I schedule my appointment?

New appointments are added seven days out.

Participants at the Kohl Center who require a confirmatory PCR test do not need to make a follow-up appointment if they get tested on-site on the same day.

My location is not showing up online.

Locations only appear online when an appointment is available. If the schedule is full, the participant will not be able to view that location. Participants are encouraged to check the site often, as time slots may open with cancellations or expanded hours.

Is the test free?


Is drive-up testing available?


What should I expect at the appointment?

  1. Check in with registration.
  2. Perform rapid test as instructed.
  3. Stay in designated waiting area (~15 minutes).
  4. Check your email for a notification and log in to your account for BinaxNOW test results (if you have no email access, staff will alert you of results).
  5. Follow instructions for next steps (to go home or to stay for a confirmatory test – depending on your symptoms, you may receive/be given a confirmatory PCR test even if your Binax test result is negative).
  6. UW–Madison employees and students who receive a PCR test at the Kohl Center will see their results posted on MyUHS within a few days.

What are the details about the test locations?

Nielsen Tennis Stadium

  • By car: Free parking is available in Lot 82, right next to the Nielsen Tennis Stadium.
  • By bus: We recommend Routes 2 and 10, with the closest stops at Highland and Marsh. Other routes do pass in the area to the south, including Routes 11 and 44. These are just peak service routes and only go that way in the morning (44) and afternoon (11). Route 80 on the UW–Madison campus also stops in front of Nielsen.
  • Carpool: PHMDC provides rides to Alliant, but they are not providing rides to Nielsen Tennis Stadium at this time.
  • ADA access: The entrance to testing is fully accessible.
  • Restrooms: There are restrooms on site for limited use.

Kohl Center

  • Building entrance: Testing is taking place in the east concourse of the Kohl Center. BinaxNOW participants should enter through Gate C on the southeast side of the facility, off Frances Street.
  • By car: Free parking is available in Lot 91.
  • ADA access: Gate A will be used for ADA access.

What health and safety protocols are in place?

Nielsen Tennis Stadium

The Nielsen Tennis Stadium is a UW–Madison building. As such, the building follows all campus health protocols. The test site within the Nielsen Tennis Stadium has been designed in partnership with Environment Health and Safety and modified to reduce physical distance and opportunities for viral spread:

  • Clearly marked areas for registration, testing, and waiting areas;
  • Plexiglass dividers during registration;
  • Levels of PPE for all staff congruent with their roles; and
  • Regular cleaning including ongoing cleaning/disinfection of any high-touch surfaces and increased cleaning in alignment with campus cleaning protocols during COVID-19.

Please note, all entrants must wear masks or face coverings except while administering the test. There is a medical advisor on-site and each test is observed by a medical professional.

Who can I talk to about my test results?

Participants may contact eTrueNorth test administrators with questions about their test, the CDC website for general information, or their personal service provider for more specific information and guidance.

UW–Madison employees and students who receive a PCR test at the Kohl Center will see their results posted on MyUHS within a few days.

Direct questions about your lab report to Customer Support at 1-800-635-8611.

Who do I contact with questions?

BinaxNow testing is administered by eTrueNorth, not UW–Madison staff. Direct questions about your lab report  to Customer Support at 1-800-635-8611.

Nielsen Tennis Stadium

Note: Participants should not call the Nielsen Tennis Stadium member services desk to make an appointment.

Kohl Center

Employees: (Site-specific registration and hours)

Students: (Site-specific registration and hours)